FREE SHIPPING FOR ALL ORDERS OVER $100.

When Will I Get My Order?

* COVID 19 UPDATES *
CANADA POST no longer guarantee the delivery time.
Because of COVID 19 & "Christmas Level" parcel volumes,
Canada Post and USPS are very delayed.
Lettermail is especially delayed, and can take several weeks.
Thank you for your patience!  

Your custom piece will be handmade with care; it will take some time to produce. Please use the table below to estimate when your order will arrive at your door. Shipping method can be selected on the checkout page.

 

CUSTOM ORDERS

Shipping Method

Production Time

Approx Arrival Date

Lettermail 2-3 weeks 21-60 Days

Free Standard Shipping 

2-3 weeks 21-35 Days
Canada Post Expedited Parcel 2-3 weeks 21-35 Days
Canada Post Xpresspost
2-3 weeks
21-33 Days
Canada Post Priority
2-3 weeks
21-31 Days
Purolator 
2-3 weeks
15-26 Days
Tracked Packet (USA)
2-3 weeks
21-41 Days
DHL
2-3 weeks
15-26 Days

 


READY TO WEAR PIECES

Ready to wear pieces are made to order and still take time to create; the production time for these pieces are much less than custom orders. 

Shipping Method

Production Time

Approx Arrival Date

Lettermail 1-2 weeks 14-60 Days
Free Standard Shipping 1-2 weeks 14-28 Days
Canada Post Expedited Parcel 1-2 weeks 14-28 Days
Canada Post Xpresspost
1-2 weeks
14-26 Days
Canada Post Priority
1-2 weeks
14-24 Days
Purolator
1-2 weeks
8-19 Days
USPS 1st Class Mail
1-2 weeks
14-34 Days
DHL
1-2 weeks
8-19 Days

 

IMPORTANT NOTE

All dates are approximate and are subject to change with sales, holidays, etc.

 

Need to Rush Your Order?

Email us at hello@tinyzenmemory.com to see if we can have it ready by the date you need it. Leave us a note in the notes section at checkout, then choose the fastest shipping option so that we can help prioritize your order!

What is your refund policy?

All customized orders are final sale.
Head to our FAQ page here for the answers to all other questions!