Free Shipping On All Orders Over 120 CAD

When Will I Get My Order?

* COVID 19 UPDATES *
CANADA POST no longer guarantee the delivery time.
Because of COVID 19 & "Christmas Level" parcel volumes,
Canada Post and USPS are very delayed.
Letter mail is especially delayed, and can take several weeks.
We have no control over courier times once orders are released into their hands. 
DELIVERY TIMES ARE ALWAYS ESTIMATED AND NEVER GUARANTEED.
Thank you for your patience!  
Your custom piece will be handmade with care; it will take some time to produce. Please use the table below to estimate when your order will arrive at your door. Shipping method can be selected on the checkout page.

 

CUSTOM ORDERS

Production Time + Shipping Time = Estimated Arrival Time

Shipping Method

Production Time

Shipping Time

Letter Mail
2-3 weeks
1-4 weeks

Free Standard Shipping 

 

2-3 weeks

 

7-14 business days

Canada Post Expedited Parcel
2-3 weeks
5-8 business days
Canada Post Xpresspost
2-3 weeks
5-7 business days
Canada Post Priority
2-3 weeks
1-5 business days
Purolator 
2-3 weeks
1-5 business days
USPS 1st Class Mail
2-3 weeks
7-14 business days
DHL
2-3 weeks
1-10 business days

 


READY TO WEAR PIECES

Ready to wear pieces are made to order and still take time to create; the production time for these pieces are much less than custom orders. 


Production Time + Shipping Time = Estimated Arrival Time

Shipping Method

Production Time

Shipping Time

Letter Mail 1-2 weeks
1-4 weeks
Free Standard Shipping 1-2 weeks
7-14 business days
Canada Post Expedited Parcel 1-2 weeks
5-8 business days
Canada Post Xpresspost
1-2 weeks
5-7 business days
Canada Post Priority
1-2 weeks
1-5 business days
Purolator
1-2 weeks
1-5 business days
USPS 1st Class Mail
1-2 weeks
7-14 business days
DHL
1-2 weeks
1-10 business days

 

IMPORTANT NOTE

All dates are approximate and are subject to change with sales, holidays, etc.

 

Need to Rush Your Order?

Email us at hello@tinyzenmemory.com to see if we can have it ready by the date you need it. Leave us a note in the notes section at checkout, then choose the fastest shipping option so that we can help prioritize your order!

What is your refund policy?

All customized orders are final sale.
Head to our FAQ page here for the answers to all other questions!