Shipping Policy

How is my order shipped?

We use Canada Post or DHL for all Canada & USA orders. Once your order is shipped, you’ll receive a tracking number via email so you can keep an eye on the shipping process.

Approximate Shipping Times by Canada Post:

Edmonton, Canada: 1-2 business days
Alberta, Canada: 2-3 business days
Vancouver, Canada: 3-4 business days
Canada:  7-10 business days
USA: 10-14 business days 
Approximate Shipping Times by DHL:

USA: 1-5 business days


What is the shipping fee?

Free shipping on all orders over $120 CAD
Calculated at check out for orders under $120 CAD


Will I be charged duties and taxes?

We ship from Canada. For USA orders, there may be duties and taxes incurred on your shipment that you will be responsible for. Tiny Zen Memory is not responsible for these fees. 

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