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JOB POSITION : JEWELRY STUDIO ASSISTANT

Tiny Zen Memory is hiring a Studio Assistant to support our jewelry studio. This position is a seasonal employee. This role is responsible for supporting the jewelry production and jewelry sales of the shop from Sep to Dec, 2020. 

Tiny Zen Memory is a growing jewelry company based in Edmonton, Alberta. Our business is an e-commerce based jewelry company. We pride ourselves on having a current and efficient e-commerce store and making memorable jewelry.

Jewelry experience is not necessary for this position. But strong writing skills and the ability to learn and adapt to new software and apps are required.

The studio assistant will handle the shop’s office & operational procedures, oversee the inventory of our e-commerce platforms, and provide excellent customer service to our customers.

Your responsibilities will include:

CUSTOMER SERVICE
You will greet all email inquiries and answer any questions about our jewelry.

ORDER FULFILLMENT
You will pack and ship jewelry orders from our online website. You will keep track of the shipping status and follow up with customer orders as necessary.

ORGANIZING AND CLEANING STUDIO
Clean, organize and maintain studio work area.

WEBSITE SUPPORT
We are on the Shopify e-commerce platform, and probably Experience with this platform is not necessary, but attention to detail and a willingness to learn are required.

You will maintain the inventory count on our website so it accurately reflects the jewelry on hand in our studio. As new items are created, you will write product descriptions, organize photos, and list the products for sale on our website.

PICKUPS AND DROP OFFS
You will take deliveries to the Post Office, Chitchat, and Fed-Ex as needed.

ORDER AND MANAGE JEWELRY SUPPLIES
You will place orders from the workshop for any needed parts and supplies from our vendor and track their status.

MARKETING & SOCIAL MEDIA
You will assist with scheduling our social media marketing and engaging with customers when all of the tasks above have been completed.

LIGHT BOOKKEEPING
The Office Assistant will manage our daily bookkeeping in Accountedge. You will accurately record our jewelry sales and purchases in the software. You will monitor our accounts payable and receivable and send invoices to clients when necessary. As new jewelry is created in the studio you will add these items to our inventory in the software.

REQUIRED SKILLS

  • Knowledge of jewelry or experience in the jewelry industry is not required, but strong writing skills and impeccable attention to detail are a must.
  • You enjoy helping and communicating with others and can problem solve independently.
  • You must also be technologically savvy and open to learning new apps and software.
  • You’re a team player who is excited to contribute your skills and ideas to a growing brand.

HOURS

This is a part time position starting at 12-24 hours per week. Work days will be Tuesday- Thursdays. This position has the potential to expand into more hours or a more involved role.

Job Type: Part-time (Seasonal Employee)

Salary: 16-17.00/hour

Work Location: Home studio in Edmonton Southwest, Alberta

Period : September to December, 2020

TO APPLY

Email a resume to tinyzenmemory@gmail.com with "Studio assistant - [NAME]" in the subject line.