JOB POSITION : JEWELRY STUDIO ASSISTANT - Full Time Position
Tiny Zen Memory is hiring a Studio Assistant to support our jewelry studio. This position is a full time employee. This role is responsible for supporting the jewelry production and jewelry sales of the shop.
Tiny Zen Memory is a growing jewelry company based in Edmonton, Alberta. Our business is an e-commerce based jewelry company. We pride ourselves on having a current and efficient e-commerce store and making memorable jewelry.
Jewelry experience is not necessary for this position, but preferred. Strong writing skills and the ability to learn and adapt to new software and apps are required.
The studio assistant will handle the shop’s office & operational procedures, oversee the inventory of our e-commerce platforms, and provide excellent customer service to our customers.
Your responsibilities will include:
You will greet all email inquiries and answer any questions about our jewelry.
You will pack and ship jewelry orders from our online website. You will keep track of the shipping status and follow up with customer orders as necessary.
ORGANIZING AND CLEANING STUDIO
Clean, organize and maintain studio work area.
We are on the Shopify e-commerce platform, and probably Experience with this platform is not necessary, but attention to detail and a willingness to learn are required.
You will maintain the inventory count on our website so it accurately reflects the jewelry on hand in our studio. As new items are created, you will write product descriptions, organize photos, and list the products for sale on our website.
PICKUPS AND DROP OFFS
You will take deliveries to the Post Office, Chitchat, and Fed-Ex as needed.
ORDER AND MANAGE JEWELRY SUPPLIES
You will place orders from the workshop for any needed parts and supplies from our vendor and track their status.
You will make simple jewelry or jewelry chains, and also weld jump rings by using a jewelry welding machine.
MARKETING & SOCIAL MEDIA
You will assist with scheduling our social media marketing and engaging with customers when all of the tasks above have been completed.
The Office Assistant will manage our daily bookkeeping in Accountedge. You will accurately record our jewelry sales and purchases in the software. You will monitor our accounts payable and receivable and send invoices to clients when necessary. As new jewelry is created in the studio you will add these items to our inventory in the software.
- Knowledge of jewelry or experience in the jewelry industry is not required, but strong writing skills and impeccable attention to detail are a must.
- You enjoy helping and communicating with others and can problem solve independently.
- You must also be technologically savvy and open to learning new apps and software.
- You’re a team player who is excited to contribute your skills and ideas to a growing brand.
This is a full time position starting at 30-32 hours per week. Work days will be Monday to Thursdays.
Job Type: Full time
Work Location: Home studio in Edmonton Southwest, Alberta
Email a resume to firstname.lastname@example.org